Fulfillment & Policies

What We Sell

We provide professional publishing services for independent authors. Our packages include manuscript formatting, cover design, ISBN registration, and publishing setup through author-owned distribution accounts.

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Optional production enhancements, such as copyediting or additional formatting, may be available depending on the project. We do not provide marketing, promotion, or launch services.

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Note: Our offerings are digital publishing services and production deliverables. We do not manufacture or ship physical products. If authors order printed books, those are produced and shipped by third-party print-on-demand providers under the author’s own distribution accounts.

 

Purchase Currency

All prices on our website are listed in USD (U.S. Dollars).

 

Customer Service Contact

Email: Connect@asyouwishpublishing.com
Phone: 602-849-4500
Response Time: We typically respond within 2 business days.

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Refund Policy

A $500 non-refundable deposit applies to publishing packages. Refund requests must be made within 72 hours of purchase. If requested within that window, the author may receive a refund of the total amount paid minus the $500 deposit. After 72 hours, all sales are final, and the package is non-transferrable. All collaboration book purchases are final and non-refundable.

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Delivery Policy

• Services are delivered according to the publishing process outlined at purchase and begin once required materials are submitted by the author.

• Collaboration book timelines are shared during onboarding.

• Solo publishing timelines depend on manuscript readiness, project scope, formatting requirements, and any optional production enhancements selected.

• We do not ship physical products. If printed books are ordered, they are produced and shipped by third-party print-on-demand providers under the author’s own distribution accounts.

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Return Policy

As our services are digital and customized, returns are not applicable. If there is a concern with deliverables, please contact us and we’ll work with you to address it.

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Cancellation Policy

Authors may cancel a solo publishing package within 72 hours of purchase for a partial refund, as outlined in the Refund Policy above. After 72 hours, all purchases are final and non-cancellable.

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Legal or Export Restrictions

We do not offer services that violate U.S. export laws or that publish content promoting hate, violence, or discrimination. Services are available worldwide unless restricted by law.

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Privacy Policy

We respect your privacy and take it seriously. We do not sell or share your personal information with anyone. Any details you provide are used solely to deliver our services and communicate with you as needed.

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Business Address

As You Wish Publishing
227 E. McAndrews Rd. #330
Medford, OR 97501
United States

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Promotions & Discounts

We occasionally offer promotions or discounts. Please refer to specific product or service pages for current offers.

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Website Security & Payment Safety

Our website uses HTTPS encryption to ensure your data is secure.
All payments are processed through Stripe, a PCI-compliant, secure payment processor.
We also accept payments through PayPal.
We do not store your payment information on our servers.

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Accepted Payment Methods

We accept the following payment methods:
✔️ Visa
✔️ Mastercard
✔️ Discover
✔️ American Express
✔️ PayPal
✔️ Stripe